Refund Policy

If something goes wrong on our side, we refund. Clips you approved and received are yours and are not refundable.

Processing failed and we could not deliver. Payment was charged twice. You paid and the service did not start your order. In these cases, tell us and we refund the payment.

You approved clips and we delivered them. Not liking a raw cut is not a fault: press "show different clips" for a fresh set, free, before any edit happens.

That is not a refund case either, on purpose: the extra clips stay on your account and carry to your next video. You never lose what you paid for.

Message the operator who gave you your invite code, with your order and what happened. Refunds go back the way you paid.